Frequently Asked Questions

Our session fees range from $125 to $175. Licensed Associate Counselors are available at the lower end of this range, while our Senior Counselors charge $160-$175 per session.

We also offer an Internship Program where clients can work with graduate students completing their mental health counseling education. Sessions with a Counselor Intern are $70 each. You can find more details about this program here.

Our Licensed Professional Counselors are independently contracted with several insurance plans, as well as offering cash pay services. Licensed Associate Counselors accept Aetna, BCBS, and Cigna PPO plans. Our Masters Level Clinical Interns are on a cash pay basis at this time.

With higher deductible plans, our cash pay rates may be more affordable, as well as offering privacy, availability, and alternative treatment modalities. 

Often times, clients can utilize their Health Savings Account (HSA) and/or Flexible Spending Accounts (FSA) for counseling. With most HSA's, the client will be given a debit card to utilize for transactions. It is recommended that the client keeps receipts for IRS purposes. With FSA's, the client can ask the counselor for a superbill and receipt for submission for reimbursement, but most of the time, they will be required to pay up front.

Please consult with your insurance company to verify benefit eligibility. Please contact us with any questions on what would be the most beneficial way to get started!

We offer individual, couple, family, and group therapy services for all ages. While we primarily serve clients in the Phoenix area, we also provide virtual appointments to any individual residing in Arizona.

In your first session, your counselor will start by going over the paperwork you signed, such as the informed consent, confidentiality agreement, contact information, and the missed appointment/late cancellation policy.

This initial session is an opportunity for you and your counselor to get to know each other. Your counselor will ask questions to better understand you and your life. You’ll also have the chance to ask about their background, qualifications, and policies. Together, you can discuss your goals for therapy, set expectations, and learn about the type of therapy they provide, how it may benefit you, and the typical timeline for treatment.

It’s completely okay if the counselor you’re paired with doesn’t feel like the right match. We encourage open communication, so feel free to let your counselor know if you’d like to work with someone else. They’ll submit a new request with more details to help ensure your next match aligns with your needs. Don’t worry about hurting anyone’s feelings—we’re here to support you in finding the best fit for your care.

Yes! All of our counselors see clients both in person and via telehealth.

We believe that most if not all of us can benefit from counseling. Therapists can provide support, problem solving skills and coping strategies for a wide range of issues. Therapists, being objective, can provide a different and sometimes new perspective on a problem that you have been struggling with.

Benefits of therapy depend on your commitment and level of readiness. Some benefits can include, boosting self confidence or improving self esteem, improving communication skills, learning/finding new coping skills, attaining a better understanding of yourself, changing old patterns and developing new ones, or managing your emotional feeling such as sadness, anger or other highly charged emotions you may be feeling.

As mental health therapists (or counselors) the scope of treatment is talk-therapy.  A therapist must be working toward or have their masters degree, and participate in yearly continuing education.  While psychologists also provide counseling services, they also provide psychological testing for schools, courts and other entities. A Psychiatrist has attended medical school and tend to focus their treatment on understanding the diagnosis  for the purpose of managing a psychological condition with medication. If your therapist feels that you may benefit from medication, she or he will provide you with a referral to a prescriber. A psychiatrist is a medical doctor that specialists in behavior. If medication is necessary, typically in these clients, medication and talk therapy are used together. Medication therapy is not a replacement for talk therapy. 

Each of our therapists falls under one of the following titles:

Licensed Professional Counselor (LPC)  A licensed professional counselor has met all state requirements for licensure and has provided a minimum of 3200 hours of therapy post graduate. This is one of the highest credentials offered in the state of Arizona for private therapists. 

Licensed Associate Counselor (LAC)  A licensed associate counselor has met all state requirements for licensure including all education requirements (Masters Degree) and supervised internships. Associate counselors have passed all required state and national exams. Most  associate counselors are working on the 3200 hours of therapy for advanced licensure.

Licensed Master Social Worker (LMSW) An LMSW is a professional who has earned a master’s degree in social work (MSW) and has passed a state licensing exam. LMSWs are trained to provide clinical services, including counseling and psychotherapy. They work with individuals, families, and groups to address a range of issues such as mental health challenges, life transitions, and emotional well-being.